Terms of Service

Terms of Service

Effective 2026-04-20. Contact: team@hausey.ai.

1. Eligibility and Account Registration

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, in which case “you” refers to the organization. You agree to provide accurate, current, and complete information during registration; to keep that information updated; and to safeguard your credentials. You are responsible for all activity that occurs under your account.

2. Description of Services

Hausey provides software-as-a-service for AI-assisted interior design and virtual staging, including but not limited to:

• Generation of photorealistic design variations from user-supplied photographs.
• Style libraries, refinement tools, and comparison interfaces.
• Export formats including PDFs, ZIP packs, and public share links.
• Structural-consistency checks for real-estate use cases (“MLS-safer mode”).
• Broker approval workflows, state-law disclosure text, and related agent tools.
• Team / household management features.

The Services may evolve. Features may be added, modified, or removed at our reasonable discretion, subject to Section 14 (“Changes to the Services”).

3. Subscriptions, Fees, and Billing

3.1 Plans

Hausey offers a Free plan and paid subscription tiers (Starter, Pro, Agent Pro, Studio). Current pricing, features, and usage limits are described on our Pricing page.

3.2 Billing

Paid plans are billed on a recurring basis (monthly or annual, as selected) and automatically renew until cancelled. All fees are exclusive of taxes unless stated otherwise; you are responsible for any applicable taxes, levies, or duties. Billing is handled by Stripe, Inc. Your payment of Stripe-processed charges is subject to Stripe's own terms.

3.3 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access through that period. We do not issue pro-rated refunds for partial periods except where required by law.

3.4 Refunds and chargebacks

Refunds are handled at our reasonable discretion and are not guaranteed. If you believe you are entitled to a refund, contact billing@hausey.ai before initiating a chargeback. Chargebacks initiated without contacting us first may result in account suspension.

3.5 Price changes

We may change subscription prices. Changes will not apply to your current billing period. We will provide at least 30 days' advance notice of price increases, and you may cancel before the new price takes effect.

4. User Content

4.1 Ownership

You retain all rights, title, and interest in and to the content you upload to the Services, including photographs, reference images, prompts, refinement instructions, notes, and other materials (“User Content”).

4.2 License to Hausey

You grant Hausey a worldwide, non-exclusive, royalty-free, transferable license to host, store, transmit, process, reproduce, display, and make derivative works of your User Content solely to the extent necessary to provide, maintain, secure, and improve the Services; to comply with legal obligations; and to enforce these Terms. This license terminates when you delete the User Content or your account, except to the extent we are legally required to retain copies or the content has been incorporated into aggregated, de-identified analytics that do not identify you.

4.3 Representations

You represent and warrant that, with respect to any User Content you submit:

• You own the User Content or have all necessary rights, licenses, and permissions to submit it and to grant the license in Section 4.2.
• The User Content does not infringe, misappropriate, or violate any intellectual-property right, privacy right, publicity right, or other right of any third party.
• The User Content does not contain unlawful content, including but not limited to material depicting minors sexually, material exploiting victims of human trafficking, malware, or content that would violate applicable export-control laws.

4.4 Hausey's content rights

Hausey's technology, software, trademarks, service marks, logos, and brand assets are and will remain the exclusive property of Hausey. Nothing in these Terms grants you any right, title, or interest in such assets except the limited right to access and use the Services in accordance with these Terms.

5. AI-Generated Output

5.1 Ownership of Output

Subject to your compliance with these Terms and our Privacy Policy, you own the AI-generated outputs produced by the Services in response to your User Content and instructions (“Output”). You are solely responsible for your use of any Output.

5.2 No exclusivity of generic outputs

Because AI models may produce similar or identical Output for similar prompts submitted by different users, we cannot guarantee that your Output is unique. Output may resemble outputs produced for other users. This is inherent to the technology and does not constitute a breach of these Terms.

5.3 Intended use and limitations

Output is for illustrative, design-exploration, and marketing purposes. It is not a substitute for professional architectural, engineering, legal, or building-code advice. Structural-consistency checks (“MLS-safer mode”), state-law disclosure text, and broker-approval workflows are provided as tools to help you comply with applicable requirements, but they do not constitute legal advice and do not guarantee compliance in any particular jurisdiction. You are responsible for verifying that your use of Output complies with all laws, regulations, MLS rules, and professional obligations that apply to you.

5.4 Disclosure obligations (real estate)

If you use Output in real-estate marketing, you are solely responsible for complying with applicable disclosure requirements, including but not limited to California AB 723, New York REBNY / DOS rules, Florida Realtors guidance, Texas TREC advertising rules, and the Northwest MLS altered-image policy. Hausey provides suggested disclosure language as a convenience; it is not a guarantee of compliance and does not constitute legal advice.

6. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party right;
• Generate, upload, store, or distribute content that is unlawful, defamatory, obscene, pornographic, harassing, threatening, or that incites violence or discrimination;
• Generate content depicting minors sexually, or involving non-consensual intimate imagery;
• Misrepresent real estate or other property in a way that is deceptive, fraudulent, or constitutes unfair or deceptive trade practice;
• Impersonate any person or entity or misrepresent your affiliation;
• Interfere with or disrupt the Services or the networks on which they are hosted;
• Probe, scan, or test the vulnerability of the Services or violate any security measure;
• Use scraping, crawling, automated agents, or similar technology to access or extract content from the Services except through our documented APIs and within their published rate limits;
• Reverse engineer, decompile, or otherwise attempt to derive the source code of the Services, except to the extent applicable law expressly prohibits such a restriction;
• Use the Services to train or improve any generative AI foundation model, machine-learning model, or competing product without our prior written consent;
• Circumvent, disable, or otherwise interfere with security-related features of the Services;
• Use the Services in any manner that could disable, overburden, damage, or impair the Services.

7. Third-Party Services

The Services integrate with third-party products and services, including but not limited to AWS, Stripe, Google (Firebase Auth, Gemini, Analytics, Ads, Maps), OpenAI, and Mailgun. Your use of those third-party services is governed by the respective providers' terms and privacy policies. Hausey is not responsible for third-party services and provides no warranty in connection with them.

8. Feedback

If you submit ideas, suggestions, or other feedback to us, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and otherwise exploit that feedback for any purpose, without attribution or compensation, subject to our Privacy Policy.

9. Intellectual Property and DMCA

We respect the intellectual-property rights of others and expect our users to do the same. If you believe content available through the Services infringes your copyright, send a notice to dmca@hausey.ai containing: (a) a physical or electronic signature of the authorized person; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and reasonable information to locate it; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement under penalty of perjury that the notice is accurate and that you are authorized to act. Repeat infringers' accounts will be terminated.

10. Suspension and Termination

We may suspend or terminate your access to the Services, or disable features of your account, at any time, for any reason, with or without notice, including if we reasonably believe you have violated these Terms, created risk for Hausey or other users, or if required by law. You may terminate your account at any time through account settings or by contacting team@hausey.ai. Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive termination (including, without limitation, Sections 4, 5, 8, 11, 12, 13, 14, 15, 16, 17, and 18) will survive.

11. Disclaimers

THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HAUSEY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. HAUSEY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT OUTPUT WILL BE ACCURATE, RELIABLE, OR FIT FOR YOUR INTENDED USE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HAUSEY, ITS AFFILIATES, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, EVEN IF HAUSEY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HAUSEY'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO HAUSEY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions do not allow the exclusion of implied warranties or the limitation of certain damages, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Hausey, its affiliates, officers, directors, employees, and agents from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content; (b) your use of the Services; (c) your violation of these Terms; (d) your violation of any applicable law or third-party right; or (e) your use of Output in a manner that breaches disclosure or compliance obligations.

14. Changes to the Services and These Terms

We may modify the Services at any time. We may also modify these Terms from time to time. Material changes will be announced by email, an in-product notice, or both, and will take effect no less than 30 days after notice. Non-material changes (clarifications, bug fixes, new feature descriptions) may take effect immediately. Your continued use of the Services after the effective date of the revised Terms constitutes acceptance.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict-of-laws rules. Nothing in these Terms limits any right you may have under mandatory consumer protection laws in your jurisdiction. For users located in the European Economic Area, nothing in these Terms deprives you of the protections of mandatory law in your country of residence.

16. Dispute Resolution; Arbitration; Class-Action Waiver

This section applies to users located in the United States.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court, except (a) disputes that qualify for small-claims court, and (b) injunctive or equitable relief for intellectual- property infringement. Arbitration will be held in San Francisco, California, or another mutually-agreed location, and may be conducted by video or phone.

CLASS-ACTION WAIVER. YOU AND HAUSEY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND HAUSEY ALSO WAIVE ANY RIGHT TO A JURY TRIAL. IF A COURT DECIDES THIS WAIVER IS UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM, THAT CLAIM (BUT NO OTHER) WILL BE SEVERED FROM THE ARBITRATION AND PROCEED IN COURT.

Opt-out. You may opt out of this Section 16 by sending written notice to legal@hausey.ai within 30 days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you are opting out of the arbitration agreement. Opting out has no effect on any other provision.

17. Export Controls and Sanctions

You represent and warrant that you are not located in, and not a citizen or resident of, any country subject to a U.S. government embargo or designated by the U.S. government as a “terrorist supporting” country, and that you are not on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export-control and sanctions laws.

18. General Provisions

• Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hausey and supersede any prior agreements.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them without restriction, including to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force.
• Waiver. Our failure to enforce a provision is not a waiver.
• Force majeure. Neither party is liable for delays caused by circumstances beyond its reasonable control.
• Notices. Notices to you may be sent to the email on your account. Notices to us must be sent to team@hausey.ai.
• Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

19. Contact

Questions? Email team@hausey.ai (general), privacy@hausey.ai (privacy), or legal@hausey.ai (legal / arbitration opt-out).

These Terms constitute a legal agreement. To the extent any English-language version is translated into another language, the English version controls in the event of conflict, subject to applicable consumer-protection law in your jurisdiction.